Privacy Policy

No account: Utsav Express does not require an account, email address, phone number or sign-in.

Local profiles: You can create local player profiles with a name and a choice of avatar. Profile names are chosen by you, are stored only on your device, and are not sent to our servers or included in analytics. Please do not use your real full name or other sensitive information as a profile name.

Support messages: If you email us, we receive your email address and whatever you choose to tell us, plus any technical details you include. We use these only to respond, troubleshoot and improve the game.

Profiles, coins, upgrades, vehicles, orders, tutorial progress, high scores, settings (including audio and the analytics choice) and similar progress are stored locally on your device. We do not store this data on our own servers. The save data is signed so that edits can be detected; this does not block or reset play.

You can delete all local data by uninstalling the game or clearing its storage in Android settings.

We use Google Firebase Analytics and Firebase Crashlytics to understand how the game is played and to fix crashes and freezes.

When Share anonymous usage data is on (Settings), the game may collect:

We do not send profile names or directly identify players, and we do not sell this data. You can turn sharing off at any time in Settings; the choice is saved on your device. With sharing off, Firebase analytics and crash collection are disabled.

Utsav Express offers optional rewarded ads that can give game coins, a clinic visit or doubled run results. We do not show forced ads during a run. You can play without watching ads.

Ads are provided by Google AdMob (Google Mobile Ads SDK). The SDK, and ad networks that may serve ads through it, may collect and share:

This is used for ad delivery, frequency capping, measurement, fraud prevention and abuse detection, and, where permitted and where you have agreed, ad personalisation.

Where required by law, a consent message (Google User Messaging Platform) asks for your choice before ads are loaded. If a privacy-options entry is shown in Settings, you can change your choice there. You can also reset or delete your advertising ID in Android settings (Settings > Privacy > Ads).

We request age-appropriate ad treatment for teen users and limit ad content to a maximum content rating of “T” (Teen) or below. Ad availability and rewards may depend on network access, regional rules and your consent choices. A daily limit on rewarded ads applies on each device.

Utsav Express offers optional coin packs (digital in-game currency) as in-app purchases through Google Play Billing.

Payments are processed by Google Play. We never receive or store your card, UPI or bank details.

We use RevenueCat, a purchase-management provider, to validate purchases, deliver the coins you bought and restore interrupted purchases. RevenueCat may process a pseudonymous app user ID, product identifiers, purchase status and transaction details, and limited device and app information.

Coins have no cash value, cannot be transferred or traded, and there are no random or chance-based purchases.

Ads. If you are in the European Economic Area, the United Kingdom or Switzerland (or another region where the law requires it), Google's consent message asks for your choice before the game loads or shows any ads, and before the advertising ID or similar identifiers are used for ads. If you decline, ads that need consent are not shown, and the game remains fully playable. You can review or change your choice at any time using the privacy-options entry in Settings, where it is shown.

Analytics and crash reporting. The Share anonymous usage data setting is on by default in all regions. You can turn it off at any time in Settings. When it is off, Firebase Analytics and Crashlytics collection stops. This data is pseudonymous, does not include profile names, and is used only to keep the game stable and to improve it. In the EEA, UK and Switzerland, if you prefer that no such data is collected, please turn the setting off.

We do not intentionally collect your name or email address (except if you email us), contacts, precise GPS location, photos, camera or microphone data, files, messages, health data, government identification numbers or biometric data.

We do not operate our own servers that store player data.

We do not sell your personal information for money. Some laws, such as the CCPA/CPRA, define advertising and measurement activity (for example, disclosing an advertising ID to an ad network) as “sharing” or “selling” for cross-context behavioural advertising. In that sense, the advertising ID and ad-interaction data processed by AdMob may be treated as shared. You can opt out as described in section 13. We do not knowingly sell or share the personal information of anyone under 16.

We may also disclose information if required by law, to prevent fraud or abuse, or in a merger, acquisition or transfer of business assets with appropriate protections.

Users in the EEA, UK, and similar regions have the right to access, correction, deletion, portability, restriction, objection, withdrawal of consent, and the right to complain to their local data protection authority.

Users in India have rights under the Digital Personal Data Protection Act, 2023, including access, correction, erasure and grievance redressal, as applicable.

California residents and residents of similar US states have the right to know, delete, correct, and opt out of sale or sharing where applicable, and not to be discriminated against for exercising rights.

Notice at Collection: In the last 12 months we collected these categories: identifiers (advertising ID, app-instance ID); internet or app activity (ad and game interactions); approximate geolocation (from IP address); commercial information (purchase records handled by Google Play and RevenueCat); and device and diagnostic information. We collect them for the purposes in section 5 and disclose them to the providers in section 6. We do not collect sensitive personal information as defined by the CCPA, and we do not use it. We keep each category for the periods in section 8.

Under Brazil (LGPD), Canada (PIPEDA), Australia (Privacy Act), Japan (APPI), South Korea (PIPA), South Africa (POPIA) and similar laws, you may have rights of access, correction, deletion, anonymisation or blocking, portability, information about sharing, and withdrawal of consent, as local law provides.

To opt out of sharing for cross-context behavioural advertising, use the in-game privacy options (where shown), reset or opt out of ad personalisation in Android settings, or email support@amalthealabs.com with the subject “Do Not Sell or Share”. The game has no web interface, so there is no browser to read a Global Privacy Control signal; we honour opt-out choices made on the device.

How to make a request: Email support@amalthealabs.com. We respond within 30 days (45 days in California, extendable where the law allows), and we do not charge a fee for reasonable requests. We may need to verify you. If you use an authorised agent, we may ask for proof of authority. You will not be treated differently for using your rights. If we refuse, you can appeal by replying to our decision, and you may complain to your data protection authority (in the EEA or UK) or your state attorney general (in the US).

Automated decisions: We do not make decisions with legal or similarly significant effects based solely on automated processing or profiling.

We may need to verify requests, and some records may be retained where permitted or required for security, fraud prevention, dispute resolution or legal compliance.